Your business phone rings...
Although you're excited about the prospect of a new client, you’re nervous and not sure how to best navigate the call.
You're anxious because you don't want to lose another client!
Maybe you're wasting time with people that aren't a good fit for you.
Maybe you're getting sucked into a full-blown therapy session, ugh!
Perhaps you don’t know how to answer common questions such as: “do you take my insurance?” or "how much do you charge?"...
Maybe you're terrified to state your fee confidently or maybe it's something else...
Whatever it is, you need to get a handle on the initial call and FAST.
Your business depends on your ability to take charge of the call and confidently convert callers into actual clients.
You wish you had a strategy to successfully navigate the initial call so you can:
- Avoid the initial call pitfalls that leave you feeling desperate, stressed out, and frustrated
- Work with clients you LOVE
- Confidently state your fee and stick to it
- Know how to answer tricky questions and keep the conversation moving
- Get clients to commit to taking the next step and secure them on your schedule
- Complete calls within a reasonable amount of time
We get it, we’ve been there!!!
When we first started in private practice over a decade ago, we struggled on the phone with potential clients…
We remember the calls that lasted 5 seconds and ended!
We remember feeling panicked when the phone rang not knowing what to do or say, but knowing our business depended on it!
We remember dreading the insurance question and feeling uncomfortable discussing fees!
That’s why we went on a mission to learn as much as possible about sales and marketing and discovered a formula that works time and time again converting potential clients into ACTUAL clients.
We spent the past decade perfecting our proven strategy with thousands of client calls.
It has kept our full-fee, 6-figure private-pay practices thriving.